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A
Anonymous
March 4, 2015
Question

How do I save files to my computer?

  • March 4, 2015
  • 2 replies
  • 429 views

How do I save a file I created and uploaded to my computer?

This topic has been closed for replies.

2 replies

A
Anonymous
March 5, 2015

Also, I am not able to print the document.  When I try to  print it i get an error message that my printer need attention but it works fine printing any other document (non-Cloud document).

S
Community Manager
Sara_ForsbergCommunity Manager
Community Manager
March 4, 2015

Hi p stephon,

Are you referring to files that are saved in your Acrobat.com online account? If you'd like to save those files to your computer, please follow these steps:

  1. Log in to your account at https://cloud.acrobat.com/files.
  2. Select the file or files that you want to download and click the Download link at the top of the files list. Your files will be downloaded to the Downloads folder on your desktop.

Please let us know how it goes.

Best,

Sara

A
Anonymous
March 5, 2015

Hi Sara,  It is not going will at all.  It saves a pretty thumbnail but when you open the thumbnail the contents are no longer there just the form outline.  To be clear, I created a letterhead and saved it as a .pdf file.  I was able to enter text (type a letter) into the pdf and it saves fine to the cloud.  I can open it and it looks fine.  When i save it to my computer the thumbnail looks find but when i open it the portion I typed and saved is no longer there just the original letterhead.

Stephon

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