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CrookedMovies
Participant
August 21, 2024
Question

How do I see my Creative Cloud files and folders in Windows File Explorer?

  • August 21, 2024
  • 1 reply
  • 1737 views

I just upgraded to a new PC. On the old one, I LOVED that I could see all my Creative Cloud files via Windows File Explorer.

 

But the new PC, not only is that not happening ... Can't cee Crearive Cloud folder in File Explorer, but also, when I click on the "Files" button in the desktop Creative Cloud app, only a small fractrion of all of my files and folders are still showing up. 

1 reply

Meenakshi Negi
Community Manager
Community Manager
October 5, 2024

Hi CrookedMovies,

 

Thank you for reaching out.

 

 

Assuming the issue might have been resolved by now. If not, please check if you can access all the files when signing in to the account online. Please refer to the information in the following help document: https://adobe.ly/4gUDrs5

 

Let us know if you need any help.

 

Thanks,

Meenakshi