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paulm26634010
Participant
Apr 29, 2017 4:28 PM UTC
Question

How do I stop files being saved to Adobe Document Cloud

Not on my macbook pro running Acrobat Pro in 2017.  I HATE cloudy stuff - I have a <1MBIT connection - and often nothing.  PLease can someone tell me how to make the cloudy stuff go away for ever

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      3 replies

      Adorobat
      Adorobat
      Participating Frequently
      Apr 30, 2017 2:00 AM UTC

      Hi paulm26634010,

      Please refer to the following links:

      New Adobe Reader DC disable document cloud

      Disable online services/features in Acrobat Reader DC?

      Let us know if you need further help.

      Thanks,

      Shivam

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      paulm26634010Author
      Participant
      Apr 30, 2017 7:34 AM UTC

      Thanks but I didn't understand a word if it! I have a Mac. I need a button to make it go away!

      Sent from my iPhone

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      Adobe Employee
      Gagan
      Adobe Employee
      May 1, 2017 6:21 AM UTC

      Hi paulm26634010,

      Please download the plist file shared @ Shared Files - Acrobat.com and follow below steps -

      • Quit Adobe Acrobat DC if running.
      • Place the downloaded plist file to /Library/Preferences.
      • Open terminal and run following commands -

                a.) sudo killall cfprefsd;

               b.) defaults read /Library/Preferences/com.adobe.acrobat.pro.plist

      • Relaunch Adobe Acrobat DC.

      Please let us know if this solves your problem.

      Thanks,

      Gagan

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