How do I unsubscribe - I got into something here that I really don't need?

Forum|Forum|11 years ago
August 4, 2014
1 reply
309 views

How do I unsubscribe?

This topic has been closed for replies.

S

Sara_Forsberg

Inspiring

Hi Richard,

I looked at your account and see you have an ExportPDF subscription that due for auto-renewal on August 13. You can turn off auto-renewal by logging in to your account at www.adobe.com using your Adobe ID and password. Then, find your subscription under My Plans & Products, and click Manage Plan. From there, you can turn off auto-renewal.

If you have additional questions, please let us know.

Best,

Sara

R

Richard LaughlinAuthor

Participant

Ok, I’ll try that but first I’d like to know if there is a limit on the size of a PDF document that I might want to send.

Thanks, Rich

S

Sara_Forsberg

Inspiring

The file-size limit is 100 MB, but smaller files that are complex (lots of graphics, fonts, pages, etc.) can cause the service to timeout on slower Internet connections.

Best,

Sara

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