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Participant
December 10, 2014
Resuelto

How do I update my credit card info?

  • December 10, 2014
  • 1 respuesta
  • 530 visualizaciones

I use Export PDF, and I am getting renewal notices via email. I thought it was renewed automatically. However, my checking account was compromised and I have changed my access number. Do I need to re-apply?

Marshall Ostrow

Este tema ha sido cerrado para respuestas.
Mejor respuesta de Sara_Forsberg

Hi Aphyosemion,

Gosh, I'm sorry to hear that. It's always such a pain! You don't need to reapply. You'll just need to update your payment information. Please see: Manage your membership and payments | Creative Cloud

Please let us know if you have additional questions.


Best,

Sara

1 respuesta

Sara_ForsbergRespuesta
Inspiring
December 10, 2014

Hi Aphyosemion,

Gosh, I'm sorry to hear that. It's always such a pain! You don't need to reapply. You'll just need to update your payment information. Please see: Manage your membership and payments | Creative Cloud

Please let us know if you have additional questions.


Best,

Sara

Participant
December 10, 2014

I will save this email and get to it tomorrow, as my wife has my credit

card and she is not here right now. Thanks for your help.

Marshall Ostrow

On Tue, Dec 9, 2014 at 9:20 PM, Sara.Forsberg <forums_noreply@adobe.com>