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idontknowwhatnameyouwant
idontknowwhatnameyouwant
Participant
December 13, 2014
Question

How do I use Exportpdf to convert to Powerpoint?

  • December 13, 2014
  • 1 reply
  • 418 views

With a pdf document open, I select the option to export to ppt format.  Rather than proceeding with the conversion, I get prompted to "Sign Up" for the service.  I've already purchased the Exportpdf service.  When I go to the Adobe site to try and convert, Powerpoint is not an option on the site.  What gives?

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1 reply

idontknowwhatnameyouwant
idontknowwhatnameyouwantAuthor
Participant
December 15, 2014

After a LONG chat with Adobe, I've been told repeatedly that although ExportPDF gives me the option of exporting to ppt, that I have to purchase the next level of support from them to do that ($7.50/month vs $1.99/month).  That's not what the software indicates.  Coming from a software development, I understand how important and costly it is for bugs to get to the end user.  I've asked for consideration from Adobe to give me whatever package I need to do what the software indicates I can do for the fee I've paid.  I've been told that my issue can only be "referred to the next level".  If I don't hear from them in the 2 days committed to me, I'll be contacting them.  Signed, Frustrated User.

Amiable_contributors1587
Amiable_contributors1587
Participating Frequently
December 15, 2014

Please see the features available with the different services here: https://www.acrobat.com/en_us/products/exportpdf/subscribe.html

I'm not sure who told you that conversions to PowerPoint was included with a ExportPDF subscription, but that's not the case. Do you have the name of the Support rep who told you that it is included?

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