How long do files stay on Adobes servers after deleting a file from Acrobat.com?

Forum|Forum|11 years ago
October 21, 2014
2 replies
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I deleted a sensitive document from Acrobat.com cloud storage, and I need to know how long before it's completely gone from their system.

Thank you.

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Correct answer Sara_Forsberg

Hi UndeniablyRexer,

I've learned that deleted files stay on Adobe's server for 30 days. Section 3.3 of General-terms governs access rights to your content. It reads:

3.3 Our Access. We will not access, view, or listen to any of your content, except as reasonably necessary to perform the Services. Actions reasonably necessary to perform the Services may include (but are not limited to) (a) responding to support requests; (b) detecting, preventing, or otherwise addressing fraud, security, unlawful, or technical issues; and (c) enforcing these terms.

Best,

Sara

S

Sara_ForsbergCorrect answer

Inspiring

Hi UndeniablyRexer,

I've learned that deleted files stay on Adobe's server for 30 days. Section 3.3 of General-terms governs access rights to your content. It reads:

3.3 Our Access. We will not access, view, or listen to any of your content, except as reasonably necessary to perform the Services. Actions reasonably necessary to perform the Services may include (but are not limited to) (a) responding to support requests; (b) detecting, preventing, or otherwise addressing fraud, security, unlawful, or technical issues; and (c) enforcing these terms.

Best,

Sara