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Participant
November 1, 2014
Answered

How long does it take to issue a REFUND?

  • November 1, 2014
  • 2 replies
  • 1271 views

I requested that my Adobe subscription be canceled 2 months ago and have been lied multiple times now about the REFUND being issued. Time to drag Adobe to a small claims court??

    This topic has been closed for replies.
    Correct answer Sara_Forsberg

    Hi bharathtw,

    First, let me apologize in the delay. I just checked your account; there was an RMA block on your return. I've reprocessed the return and asked that the RMA block be removed. I'll also send you a private message with my direct email address so that you can contact me if necessary to check on the return. You should see it in your account in 5-7 days.


    Best,

    Sara

    2 replies

    Participant
    August 20, 2023

    I am ring charge from adobe for a account I don't have I log in and it says I have no active plans can you guys please stop it and I want a refund as well this is ridiculous 

    Sara_ForsbergCommunity ManagerCorrect answer
    Community Manager
    November 1, 2014

    Hi bharathtw,

    First, let me apologize in the delay. I just checked your account; there was an RMA block on your return. I've reprocessed the return and asked that the RMA block be removed. I'll also send you a private message with my direct email address so that you can contact me if necessary to check on the return. You should see it in your account in 5-7 days.


    Best,

    Sara

    Participant
    August 20, 2023

    I have been getting charged for an account I don't even have can you guys please stop I want a refund too. This is ridiculous