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sale0048
sale0048
Participant
July 13, 2014
Question

how many files can I send?

  • July 13, 2014
  • 1 reply
  • 371 views

I'm a member but when I tried uploading files to send to someone, a pop up message stated that I need to upgrade since I'm sending more than 50 files.  When I signed up for this membership (paid membership), it did not say that I have limitation other than I can use up to 20 GB of data.  I didn't sign up for Adobe Send.  I'm a 2-year member with Adobe SendNow.

When did this limitation take effect?  Why wasn't I notified when you switched from adobe SendNow to Adobe Send?

Thanks,

Ibrahim Saleh

asaleh@ep2.com

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    July 13, 2014

    Hi sale0048,

    Adobe SendNow is still transitioning to Adobe Send, and the two services will coexist until that transition is complete. While there is a 50-file limit for Adobe Send, you should still be able to log in directly to Sign in or create an account | Adobe SendNow and send as many files as you need, up to that 20 GB limit.

    I believe that Adobe SendNow subscribers were sent an email about this transition; but perhaps yours got lost in a Spam folder...

    Please let us know if you have additional questions.

    Best,

    Sara

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