Participant

Answered

How many GB of acrobat.com cloud storage is free, and how do I get more if I need it?

Forum|Forum|12 years ago
November 18, 2013
9 replies
58027 views

This topic has been closed for replies.

Correct answer ProDesignTools

Update –

The answer to this question has changed recently:

Adobe Document Cloud: Store and access files online with 2GB of free storage or get 100GB with an Acrobat DC subscription.

[Source: Adobe Document Cloud language tiers]

P

Pcx1

Participant

I have a subscription to adobe acrobat which gives me 20GB of storage space. I have a handful of PDF files in my document cloud. Would be maximum 30MB. However the website says that 77% of my 20GB is already full. How can that be ? How do I get the detailed usage of storage space ?

ProDesignTools

Correct answer

Community Expert

Update –

The answer to this question has changed recently:

Adobe Document Cloud: Store and access files online with 2GB of free storage or get 100GB with an Acrobat DC subscription.

[Source: Adobe Document Cloud language tiers]

jhenny054

Participant

Thank you for the update, do you know how we can find out how much of that 100 GB has been used?

ProDesignTools

Community Expert

Try:

https://acrobat.adobe.com/link/documents/files/

[Via: Creative Cloud file storage and quota]

A

ahmeda28041819

Participant

Could u please tell me the diffrence between adobe document cloud and adobe creative cloud?!

Also how could i know how many gigabytes am i using on the adobe document cloud?!

thanks a lot

ProDesignTools

Community Expert

Hi Ahmed,

This article should help answer your first question:

What Is the Adobe Document Cloud?

And this page will show you what's stored in your Document Cloud:

https://cloud.acrobat.com/documentcloud

Hope that helps!

A

Anonymous

then why I have only 2 GB ?

shaku007

Participant

I've spent hours trying to get simple questions answered about document cloud. Some of the same questions above.

How does one know if the 5GB is exceeded? Why can't I save to Document Cloud as of last week. Why does

Acrobat save files to Document Cloud that I did not specify? I am now experiencing the same lack of support and ability

to even Google answers that I dealt with on Google Drive. Might have to move on to Amazon ....

T

todors96859581

Participant

https://assets.adobe.com/files

View your used storage in the lower-left corner of the page.

T

todors96859581

Participant

2 years later it's still 5 GB free?

ProDesignTools

Community Expert

todors96859581 wrote:

2 years later it's still 5 GB free?

Yes – per this page, all Reader users get 5 GB free, while Acrobat subscribers receive 20 GB.

A

ammars78789551

Participant

Hello; I would like to know if there will ever come a time when Adobe will end up reducing its GB like dropbox for free users who signed up?

For example, if it is 5GB right now 6 months to 2 years from now free users will be limited to 1 GB?

Please respond to my inquiry.

P

ppowers1010

Participant

I know you are probably looking for an "official" answer from Adobe staff but my instincts tell me that they are not able to foresee something that may happen in the future...unless of course, they are psychic...

A

Anonymous

I don't know if this thread is still open, yet I'm having issues saving a document to Acrobat.com. I'm using my tablet with Android and a message appears that reads something like "Not enough memory available. The file cannot be uploaded".

Amiable_contributors1587

Participating Frequently

That sounds like a memory issue with your Android tablet, not an issue with how much storage space you have on Acrobat.com.

I suggest that you post your question in this forum: Adobe Reader for Android

A

angelosciao

Participant

Im having the same problem. I dont know how to proceed. Instead of having plenty of free storage on my document cloud I receive the message:

"Not enough memory available. The file cannot be uploaded" when trying to upload a file of 110 mb. I'm frustrated. I didn't find a proper answer.

Amiable_contributors1587

Participating Frequently

At this time, we are providing 5GB of free storage. There is not currently a way to purchase more.

J

Josè Sanchez

Participating Frequently

Hi bob,

is there a way to see how much storage we use and also how much remains?

if I buy the adobe cloud solution, what is the 20 gb cloud storage option ? from acrobat.com?

i have all my pdf here in acrobat.com, can you say me what is the best solution for me?

thank you.

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