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N
nik_w
Participant
May 11, 2016
Answered

How much does Adobe ExportPDF subscription renewal cost (pref in GBPs)?

  • May 11, 2016
  • 1 reply
  • 1924 views

I have received a renewal reminder (below) with the option to cancel auto renew but I can't find the current cost anywhere on nor an email address to contact Adobe support!

Is the annual price still the same - about £20 as new customer last year - or does it cost lots more once you're signed-up. I find it very odd that no clear price for renewal seems to be given but maybe I'm just not looking in the right place.

Nik

Dear ... ......,

This is a reminder that your Adobe ExportPDF account will automatically renew within 30 days and your credit card will be charged.

If you don't want your subscription to automatically renew, you can change your account settings by visiting: http://www.adobe.com/go/acom_my_subscriptions_en

The Adobe ExportPDF Team

This topic has been closed for replies.
Correct answer AkanchhaS8194121

Hi All,

We sincerely apologize for the delay in response to your query.

Export PDF subscription is an annual (one-year) subscription, which gets auto renewed on the same price you have purchased initially for next year too (until Adobe doesn't announce any price changes): Export PDF to Word or Excel online | Adobe Export PDF

Though the subscription gets renewed automatically, but you get the notification of renewal at the 11 month of your current subscription. If you would like to continue with the service, then you can leave it as it is or contact to our customer care for the cancellation- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services 

Regards,

Akanchha

1 reply

N
nik_wAuthor
Participant
May 12, 2016

Well I've cancelled the plan as I can't get a simple answer as to how much you propose to charge to my card. It's probably not in either my or Adobe's interest that I do this but I'm not not writing them a blank cheque and the much discussed option to cancel auto-renewal doesn't seem to exist! What a bunch of Wallys!

A
alanl68795159
Participant
April 23, 2018

I don't blame you at all.   I am experiencing the same problem today. ( 23rd April 2018).  It is unbelievable and surely unacceptable that there is no obligation for Adobe to declare renewal cost.

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
May 21, 2018

Hi All,

We sincerely apologize for the delay in response to your query.

Export PDF subscription is an annual (one-year) subscription, which gets auto renewed on the same price you have purchased initially for next year too (until Adobe doesn't announce any price changes): Export PDF to Word or Excel online | Adobe Export PDF

Though the subscription gets renewed automatically, but you get the notification of renewal at the 11 month of your current subscription. If you would like to continue with the service, then you can leave it as it is or contact to our customer care for the cancellation- Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services 

Regards,

Akanchha

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