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A
alet_1016
Participant
April 11, 2025
Answered

How to cancel my free trial with Adobe Acrobat Premium ?

  • April 11, 2025
  • 2 replies
  • 1886 views

Adobe Acrobat Premium 

Adobe Acrobat edit PDF file.

 

I urgently want to cancel my free trial  petiod of 7 days with Adobe Acrobat Premium
Afobe Acrobat Reader edit PDF on the Google Play platform.  Help please?  I already tried these steps but I still haven't had any success to cancel my free trial

I did go onto the following webpage but again with No success. .https://account.adobe.com/plans.
PLEASE HELP  ?

Correct answer Meenakshi Negi

Hi alet_1016,

 

Thank you for confirming the steps suggested to help.

 

The Adobe Acrobat free trial is only for 7 days. After that, if you do not cancel the trial, it will be converted to a subscription. However, you can cancel the subscription within 14 days, and a refund will be provided. You may refer to the information provided in the following help document: https://adobe.ly/4jD9cGU. 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

2 replies

N
naif_1863
Participant
May 6, 2025

You have to go to your manage account

then choose plan and payment

then choose plane cancellation and continue the progress procedure

finally, you will cancel it.

D
debbie_2174
Participant
June 1, 2025

not if it is in free trial stage.  mine comes up saying i have no plan and cant figure out how to cancel before tomorrow when my 7 days is up

 

 

AnandSri
Community Manager
AnandSriCommunity Manager
Community Manager
June 2, 2025

Hello @debbie_2174!

 

I hope you are doing well, and thanks for reaching out.

 

To learn more about cancelling the trial of the Acrobat Mobile subscription, please see this article: https://adobe.ly/3HokdxV

For desktop, please refer to this article: https://adobe.ly/453ZVnh

 

I hope this helps.

Thanks,

Anand Sri.

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
April 11, 2025

Hi alet_1016,

 

Thank you for reaching out.

 

Please use the steps as suggested in the following help document to cancel the subscription: https://adobe.ly/4ifqcSd. 

Hope the information helps.

 

Thanks,

Meenakshi

 

A
alet_1016Author
Participant
April 11, 2025
Meenakshi, thank you very much for your email with the most supportive
advice and it was so easy to follow the instructions.
You really did your good deed for the day.
Just a last question? to be able to answer you will have to read the
attachment.



The free trial subscription will end only in 16 days !! When I clicked on
the free trial, it was for 7 days, and after 7 days, I'm officially a
paying member. ..Do you think this will be a problem ?

Kind regards
Alet Loubser
Meenakshi Negi
Community Manager
Meenakshi NegiCommunity ManagerCorrect answer
Community Manager
April 16, 2025

Hi alet_1016,

 

Thank you for confirming the steps suggested to help.

 

The Adobe Acrobat free trial is only for 7 days. After that, if you do not cancel the trial, it will be converted to a subscription. However, you can cancel the subscription within 14 days, and a refund will be provided. You may refer to the information provided in the following help document: https://adobe.ly/4jD9cGU. 

 

Let us know if you have any questions.

 

Thanks,

Meenakshi

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