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A
Anonymous
October 29, 2015
Answered

How to cancel my subscription?

  • October 29, 2015
  • 2 replies
  • 3040 views

I was wondering how to cancel my subscription? I thought I only signed up for one year. Last month I noticed from my bank  that I was charged on my credit card, but didn't get any notification from Adobe that I was being going to be charged for another year or renewed. I honestly did not know why ADOBE was charging me. Thought it could be fraudulent, since I did not authorize ADOBE or any other party to charge my card. I tried to dispute the charge through my credit union, but told me to contact you. I was unsuccessful in trying to find a contact number until I saw this forum.  Can you please cancel my subscription and any refund that is applicable. I would greatly appreciate it.

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    Correct answer abhissha

    Hi,

    Please contact our customer service team at 1.800.833.6687

    You can also check the details below for cancellation:

    Cancel your Creative Cloud membership

    Cancel your membership or subscription | Acrobat, Document Cloud PDF services

    Thanks,

    Abhishek

    2 replies

    E
    Esther32578153ywfg
    Participant
    September 27, 2023

    Please cancel my paid subscriptions and refund my credit card.

     

    Thanks,

    Esther McNeill Reid,

    301-832-8222

    abhissha
    abhisshaCorrect answer
    Participating Frequently
    October 30, 2015

    Hi,

    Please contact our customer service team at 1.800.833.6687

    You can also check the details below for cancellation:

    Cancel your Creative Cloud membership

    Cancel your membership or subscription | Acrobat, Document Cloud PDF services

    Thanks,

    Abhishek

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