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Jeff_Mills___Co_
Jeff_Mills___Co_
Participant
July 13, 2014
Question

How to combine files in landscape orientation instead of portrait?

  • July 13, 2014
  • 1 reply
  • 8673 views

I'm having trouble with combining pdf's, when they're combined in the PDF Pack website, they show up as portrait orientation and half the document is cut off.  I successfully combined 95 pdf's and they were in landscape orientation when it was finished combining. Using the same process as I did for the first 95 files, I downloaded 5 new files, saved them to my computer, and placed them in the same folder in "My Documents", I went to combine them and the final product showed the files in portrait orientation when they should be in landscape, and they were cut off so the full file was not visible.

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    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    July 13, 2014

    Hi Jeff Mills & Co.

    That's odd! Has this issue only cropped up with that second batch of five that you tried to combine, or has it occurred with other groups of files? CombinePDF should honor the page orientations.

    Are all the PDFs you're trying to combine in landscape orientation? (CombinePDF should honor page orientation even when you combine files with different page orientations, however.) What happens if you combine fewer of those five files? I'm wondering if there may be one or more files in the lot that is damaged, and causing the issue you're seeing.

    I look forward to hearing back from you.

    Best,
    Sara

    Jeff_Mills___Co_
    Jeff_Mills___Co_Author
    Participant
    July 13, 2014

    When I first started combining PDFs on my computer, it was messing up the orientation. Then I tried on another computer and it worked, but that computer is the same one that's messing up now.  Most files worked out perfectly, but some still mess up even though they're all the exact same. All PDFs are in landscape orientation. I've tried combining just two files and it still messes up, but when I combine two or more files that I've already successfully combined before (just to test it out), it works.   I've pretty much tried everything I can think of and nothing is working. Help!

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    July 13, 2014

    Hi again,

    Weird that there doesn't seem to be any rhyme or reason to when it will work, and when it won't. Please clear the browser cache and try again, or try using the service from a different web browser. Any luck?

    Best,

    Sara

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