How to download Adobe Export PDF from existing subscription

I had previously purchased Adobe Export PDF. My laptop was stolen. The application had not worked on that computer for some time and I could never get any information about how to fix it and just gave up. Every time I tried to call Adobe, I was placed on hold for very long times, once for more than two hours and then the call just dropped without me talking to anyone. I even tried calling the corporation. (I used to be a stockholder even.) Never got through to anyone. Emailed the corporation to complain about my experience and never got a single response. I swear that Adobe has the worst customer service of any hitech company I have interacted with.

I just tried finding a way to download the product on my new computer. Of course, I could find no information related to my problem amd so was unable to download it. Rather than repeat my previous frustratingly bad experiences with Adobe, I thought that perhaps I should just resubscribe, but after going into my Adobe account, it wouldn´t let me do that because I was already subscribed. However, there is still no obvious way to down load the product. Does anyone know what I can do next to fix this issue.