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Sarh
Sarh
Participant
November 6, 2014
Question

HOW TO GET OUR MONEY BACK

  • November 6, 2014
  • 1 reply
  • 378 views

hello,

  I made a payment to download ExportPDF I used the product and it does not suit me at all and I do not intend to use it. Based on dobe's requirements, I can get a refund my entire purchase and that's what I want to do but I can not find my serial number. Does anybody know what's necessary in order to contact the costumer services? it's impossible to reach them !!!!!!!!! it's frustrating ! Could someone please help me? Thank you

    This topic has been closed for replies.

    1 reply

    S
    Sara_Forsberg
    Inspiring
    November 6, 2014

    Hi sarh,

    You're all taken care of. I've canceled your subscription and processed a refund. Here's the transaction ID for your reference: 66213732

    Please let us know if there's anything else we can do for you.

    Best,

    Sara

    Sarh
    SarhAuthor
    Participant
    November 30, 2014

    hello sarah,

    it's been 3 weeks and i'm still waiting for my refund, it's impossible to call the costumer services ! could you explain what is happening here please ? thank you

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