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chris27
Participating Frequently
September 10, 2014
Question

How to I cancel my subscription

  • September 10, 2014
  • 1 reply
  • 1302 views

Just ordered acrobat PDF Pack and I want to cancel my subscription, can someone please tell me how to do this, it is NOT easy to find???

    This topic has been closed for replies.

    1 reply

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    Sara_Forsberg
    Inspiring
    September 10, 2014

    Hi chris27,

    It looks as though your account has already been canceled. Please let us know if there's anything else we can do for you.

    Best,

    Sara

    C
    chris27Author
    Participating Frequently
    September 10, 2014

    Yes, but I need a refund! Your process for cancelation is really bad!

    S
    Sara_Forsberg
    Inspiring
    September 10, 2014

    Hi Chris,


    I checked the billing system, and it doesn't appear that you've been charged. Did the charge appear on your account? If so, please contact Customer Care, and an agent will be able to take care of that for you. Here is the contact information: Contact Customer Care


    Best,

    Sara

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