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Michael Linder
Michael Linder
Inspiring
July 7, 2020
Question

How to permanently delete Acrobat Track and Send from Outlook?

  • July 7, 2020
  • 1 reply
  • 8576 views

Adobe never asked for permission to load Document Cloud PDF Services into Outlook, of course. It's a privacy issue. I don't care for Adobe helping itself to my email and attachments, thank you. 

 

I've been removing Document Cloud from Outlook's COM Add-ins for years. Fine — until the next Outlook update when it reinstalls. Lately, Document Cloud reinstalls each time I open Outlook.

 

Will no one rid me of this turbulent pest?

 

 

    This topic has been closed for replies.

    1 reply

    T
    Community Manager
    Tariq AhmadCommunity Manager
    Community Manager
    July 7, 2020

    Hi MLinder,

     

    Sadly, there is no option to uninstall the Add-in. However, you may use these steps to disable this add-in: https://community.adobe.com/t5/acrobat/delete-the-adobe-acrobat-track-and-send-add-in-from-outlook/td-p/9883756?page=1 from the MS outlook. 

    Let us know if that helps you out. 

    Regards,

    Tariq 

    Michael Linder
    Michael LinderAuthor
    Inspiring
    July 7, 2020

    I wish this could help. The fix lasts only until the next time Outlook is launched, something an Adobe employee would  likely know. The same is true after uninstalling Adobe PDF maker and Adobe Document Cloud from Outlook. This smacks of spying. I've granted Adobe no permission to invade my Outlook installation. This is what data-scraping malware and viruses do.

     

    Through the California Consumer Privacy Act, I've acquired a small list of healthcare data Adobe now gathers. This image is one of a 45-page list of individuals' health issues being gathered and sold by Adobe. Access to Outlook will only enrich Adobe's data. 

     

    The full PDF is online here.

      T
      Community Manager
      Tariq AhmadCommunity Manager
      Community Manager
      July 8, 2020

       

      1. Outlook "Acrobat Send and Track" plugin does not read email contents/attachments. The only thing it does is, it detects adding/removal of attachments to an e-mail to show the upload option.
      2. The plugin does not auto-upload any attachments to DocumentCloud. It is a user has to click “Yes” on the upload option for the attachment to be uploaded.

      If  you want to disable this functionality, you can use the registry key – bAdobeSendPluginToggle – key documented at: https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/Workflows.html . This way, the plugin will still be loaded in Outlook but completely disabled. Also, it won’t get re-enabled post Acrobat/Outlook update.

      ~Tariq 

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