How to sign in? Each time it asks me to subscribe.

Forum|Forum|11 years ago
August 14, 2014
3 replies
340 views

How to sign in? Each time the program asks me to subscribe.

This topic has been closed for replies.

S

Sara_Forsberg

Inspiring

Hi marilyn2,

I checked your account, and I do see that you have an active Acrobat Pro subscription, which was placed on July 23. But that's the only order history I see under your email address. What service are you trying to log in to?

Best,

Sara

M

Marilyn2Author

Participant

Hi Sara, thanks for replying. Yup, I have a subscription and was simply trying to open an existing Adobe file, but the software kept asking me to subscribe. Finally I reinstalled it, and it now works.

Thanks,

Marilyn

S

Sara_Forsberg

Inspiring

Hi Marilyn,

Glad to hear that you're up and running!

Best,

Sara

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