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fabriceb76272838
fabriceb76272838
Participant
Nov 15, 2017 7:38 AM UTC
Answered

How to...start PDF Pack (to gather files into 1 PDF)

I bought PDF Pack but cant find where to start it.

In the product page of my Adobe ID account I can modify it, cancel it but I cant see where to just use it.

Any help ?

Fabrice

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    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    Nov 20, 2017 11:43 AM UTC

    Hi arin225,

    Sorry to hear the inconvenience caused.

    You might not be able to get through the website, because the server was down. The issue seems to be taken care now and you should be able to  access it via- https://cloud.acrobat.com/combinepdf

    Regards,

    Akanchha

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    6 replies

    carin225
    carin225
    Participant
    Nov 17, 2017 4:26 PM UTC

    Dear Fabrice,

    Adobe offers no help answering what should be an easy question. I finally figured it out.

    I signed in, then went to my Account page, the 'manage account' section and chose 'settings' (which may not be a necessary step.) I clicked on my name at the top right and a dropdown appeared. In the left-most box I found 'Document Services.' Clicking on that finally got me to the PDF Pack start page.

    Hope this works for you, too. It's as if Adobe doesn't want you to find the program, isn't it?

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    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    Nov 15, 2017 11:23 AM UTC

    Hi Fabrice,

    As per the account information we can see that you are a subscriber of Adobe PDF Pack.

    Adobe PDF Pack is an online service that you can use online via  https://cloud.acrobat.com/convertpdf or through the desktop application Adobe Acrobat Reader DC- Adobe Acrobat Reader DC Install for all versions

    You just need to “Sign In” using the email under which you have subscription registered.

    You may also see- How to Use Adobe PDF Pack

    Hope this helps.

    Regards,

    Akanchha 

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    carin225
    carin225
    Participant
    Nov 17, 2017 3:35 PM UTC

    I have used Adobe PDF Pack for about three years. Suddenly I can't get into it to use it. Same problem as the person above. A simple sign-in and one-click access has turned into a nightmare of sales pitches for various products and an inability to find the product one has paid for/subscribed to.

    Frankly, this seems purposeful.

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