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November 20, 2014
Answered

How to verify receipt of the sent files like I did in Send Now?

  • November 20, 2014
  • 2 replies
  • 1000 views

How do I verify receipt of the sent files in this new version

like I did in Send Now?

This topic has been closed for replies.
Correct answer Sara_Forsberg

Hi HM-design-2012,

If you have a subscription to Adobe Send, you'll receive an email when a file has been previewed and/or downloaded. Notifications are enabled by default, but you can turn them off when you view detailed tracking information in the Adobe Send app under "Sent Files."

Best,

Sara

2 replies

December 2, 2014

Where can I view the copy / message I send to the recipient after I send it?

Inspiring
December 2, 2014

Hi HM-design-2012,

Please see this thread: Is there a way to view the messages I sent along with files in Adobe Send?

Let us know how it goes!

Best,

Sara

Sara_ForsbergCorrect answer
Inspiring
November 20, 2014

Hi HM-design-2012,

If you have a subscription to Adobe Send, you'll receive an email when a file has been previewed and/or downloaded. Notifications are enabled by default, but you can turn them off when you view detailed tracking information in the Adobe Send app under "Sent Files."

Best,

Sara

November 21, 2014

Where in the app under "sent files" is the ....enabled by default, but you can turn them off when you view detailed tracking information in the Adobe Send app under "Sent Files."

Inspiring
November 21, 2014

Hi HM-design-2012,

To see the notifications option, you need to select a file, and then click the eye icon at the far right of that file to open the transaction history.

Please let us know how it goes.


Best,

Sara