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Nov 20, 2014 10:34 PM UTC
Answered

How to verify receipt of the sent files like I did in Send Now?

How do I verify receipt of the sent files in this new version

like I did in Send Now?

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Sara_ForsbergCorrect answer
Inspiring
Nov 20, 2014 11:12 PM UTC

Hi HM-design-2012,

If you have a subscription to Adobe Send, you'll receive an email when a file has been previewed and/or downloaded. Notifications are enabled by default, but you can turn them off when you view detailed tracking information in the Adobe Send app under "Sent Files."

Best,

Sara

5 replies

Dec 2, 2014 3:07 PM UTC

Where can I view the copy / message I send to the recipient after I send it?

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Inspiring
Dec 2, 2014 3:21 PM UTC

Hi HM-design-2012,

Please see this thread: Is there a way to view the messages I sent along with files in Adobe Send?

Let us know how it goes!

Best,

Sara

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Sara_ForsbergCorrect answer
Inspiring
Nov 20, 2014 11:12 PM UTC

Hi HM-design-2012,

If you have a subscription to Adobe Send, you'll receive an email when a file has been previewed and/or downloaded. Notifications are enabled by default, but you can turn them off when you view detailed tracking information in the Adobe Send app under "Sent Files."

Best,

Sara

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Nov 21, 2014 10:52 AM UTC

Where in the app under "sent files" is the ....enabled by default, but you can turn them off when you view detailed tracking information in the Adobe Send app under "Sent Files."

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Inspiring
Nov 21, 2014 12:45 PM UTC

Hi HM-design-2012,

To see the notifications option, you need to select a file, and then click the eye icon at the far right of that file to open the transaction history.

Please let us know how it goes.


Best,

Sara

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