Skip to main content
fernandol65325429
Participant
Mar 16, 2015 2:11 PM UTC
Question

I access to my adobe subscription but it say i only have a free account.

I made the payment on january 21st to get a pdf to Word/Excel converter but i cant go trough

    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Sara_Forsberg
    Inspiring
    Mar 16, 2015 2:57 PM UTC

    Hi fernandol65325429,

    I've checked your account, and it appears there may have been a payment processing error. Please Contact Customer Care so that a Customer Care agent can help you with your subscription.

    Best,
    Sara

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices