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Participant
May 16, 2014
Question

I already typed this in but here I go again: Need to convert a pdf file right away. Have not used my account for a while but is still open. I used to have no trouble. What has happened?

  • May 16, 2014
  • 1 reply
  • 296 views

this is the 3rd time I have typed this message.  I have an account but am not able to create a pdf file, need it right away and used to not have trouble.

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    1 reply

    Inspiring
    May 17, 2014

    Hi touser,

    Can you please provide some specifics about the problem you're encountering? Do you get an error message, or does the file conversion process never complete? Is the problem specific to one file, or occur with every file you try to convert?

    Please help fill in the blanks for us, so we know best how to help you resolve this issue.

    Best,
    Sara