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Participant
Feb 15, 2015 1:00 AM UTC
Answered

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

I am an active member and I am trying to install Abobe Acrobat XI Pro and it is asking for my serial number. Where can I find that information?

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Anubha Goel
Anubha GoelCorrect answer
Participating Frequently
Mar 11, 2015 6:40 AM UTC

Hey jamesl12995614,

Could you please let me know if you are using subscription or bought Acrobat as a one-time purchase.

If its a subscription, then all you need is to sign in at adobe.com using your Adobe credentials and download the software.


Otherwise, you might refer the KB doc link mentioned below to find your serial number:

Find your serial number quickly

Hope it helps.

Regards,

Anubha

1 reply

Anubha Goel
Anubha GoelCorrect answer
Participating Frequently
Mar 11, 2015 6:40 AM UTC

Hey jamesl12995614,

Could you please let me know if you are using subscription or bought Acrobat as a one-time purchase.

If its a subscription, then all you need is to sign in at adobe.com using your Adobe credentials and download the software.


Otherwise, you might refer the KB doc link mentioned below to find your serial number:

Find your serial number quickly

Hope it helps.

Regards,

Anubha

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