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louiset83083629
louiset83083629
Participant
April 29, 2019
Question

I am getting a script error when I try and log into adobe cloud or when I try and export a document directly from PDF file

  • April 29, 2019
  • 1 reply
  • 358 views

Encountered an Unexpected Error

TypeError: Object.entries is not a function
_class2.t.default.n.value (https://documentcloud.adobe.com/dc-web-app-dropin/1.14.0_1.63.0/bootstrap.js:1:70461)
_class2.t.default.n.value (https://documentcloud.adobe.com/dc-web-app-dropin/1.14.0_1.63.0/bootstrap.js:1:70729)
Object.k [as allowStateChanges] (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:40:37353)
https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:27:17844
xt (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:40:54616)
e.track (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:54:27477)
c (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:27:17776)
_class2.l (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:27:17726)
Cn (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:1:43363)
Mn (https://documentcloud.adobe.com/dc-core/1.14.0/dc-core.js:1:48938)

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    May 1, 2019

    Hi Louiset,

    Looking at the description given above, it seems that you are experiencing this issue wile accessing the service online?

    If yes, then you may refer to the forum discussion where similar issue has been addressed- i have encountered the message "encountered an unexpected error" when I try to open up PDF pack. so it is not opening.… and follow the suggestion provided.

    Let us know if it still doesn't work.

    Thanks,

    Akanchha

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