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December 17, 2014
Question

I am having a problem converting word onto PDF . PDF into word.Please help .I am signed and paid to Feb 2015

  • December 17, 2014
  • 1 reply
  • 1134 views

Can someone advise me why I am having this problem

    This topic has been closed for replies.

    1 reply

    December 17, 2014

    Hi Samuel Franco,

    Are you getting any error message?

    Please let me know the exact workflow you are following.

    Are you trying to access the service via a web browser or via Adobe Reader? If you're using a browser, please clear the cache, and try again, or try a different browser (see System requirements | Acrobat.com

    or a list of supported browsers). If you're using Reader, choose Help > Check for Updates to make sure that you're using the latest version of Reader. You should have Reader 11.0.09.

    Regards,

    Florence

    December 17, 2014

    Always in the past .I have my Word Document on screen and then I go to

    Publish and it atomatically PDF the doc.

    The same if I have a PDF to convert to word. I have the PDF on screen and

    to the right of my screen it will say Convert .I press on convert it

    converts to word

    In a message dated 12/17/2014 10:01:32 A.M. Eastern Standard Time,

    forums_noreply@adobe.com writes:

    I am having a problem converting word onto PDF . PDF into word.Please help

    .I am signed and paid to Feb 2015

    created by florencejohn (https://forums.adobe.com/people/florencejohn)

    in Adobe Acrobat.com Services - View the full discussion

    (https://forums.adobe.com/message/7023171#7023171)

    December 17, 2014

    Hi Samuel Franco

    I am sorry, I could not understand what you are trying to say.

    Would you please provide me the screen shot of your issue for better understanding?

    Did you try the above steps?

    Regards,

    Florence