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PPE Asia Pacific
PPE Asia Pacific
Participant
December 28, 2014
Question

I am having a problem opening pdf files. I get an error message saying a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19

  • December 28, 2014
  • 1 reply
  • 327 views

I am having a problem opening pdf files.  I get an error message saying

a problem has occurred with the licensing of this product. Restart your computer and re-launch your product. If this problem still occurs after restarting ... error code:213:19

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1 reply

S
Sara_Forsberg
Inspiring
December 28, 2014

Hi AdobeFiles,

I'm sorry to hear that you're unable to open PDF files. Please see this Help document: Error 213:19 | Problem has occurred with the licensing of this product | Acrobat X and XI for solutions.

Let us know how it goes!

Best,

Sara

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