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Participant
February 2, 2015
Question

I am having trouble getting a pdf to upload to adobe send.

  • February 2, 2015
  • 1 reply
  • 210 views

I continue to get an error message....."an error occurred while trying to access the service".  I have gotten this same error message for a week.  What do I do?

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    1 reply

    Inspiring
    February 2, 2015

    Hi Janet,

    Are you trying to upload the file via Adobe Reader (we've recently seen reports of this error cropping up in Reader). What happens when you log in directly to https://cloud.acrobat.com/send? Are you able to send your file using the web interface?

    Best,

    Sara

    janetcbcAuthor
    Participant
    February 4, 2015