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janetcbc
Participant
Feb 2, 2015 8:50 PM UTC
Question

I am having trouble getting a pdf to upload to adobe send.

I continue to get an error message....."an error occurred while trying to access the service".  I have gotten this same error message for a week.  What do I do?

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    2 replies

    Sara_Forsberg
    Inspiring
    Feb 2, 2015 9:02 PM UTC

    Hi Janet,

    Are you trying to upload the file via Adobe Reader (we've recently seen reports of this error cropping up in Reader). What happens when you log in directly to https://cloud.acrobat.com/send? Are you able to send your file using the web interface?

    Best,

    Sara

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    janetcbcAuthor
    Participant
    Feb 4, 2015 1:37 AM UTC
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