I am not able to combine pdf's. I purchased the PDF pack package

Hi Erinl,

Sorry for the delay.

Can you confirm the exact message that you get during combine file? Is it a purchased message that directing you to buy the plan or an error message?

With the PDF Pack you can combine file using web browser or Adobe Reader desktop application which would direct you to the web browser for combining file.

https://cloud.acrobat.com/combinepdf 

How to Use Adobe PDF Pack

• If you are getting error message related to conversion failure, then check with different web browser.
• Also, turn the antivirus off (if any) for a while and check back.

[Antivirus software can help protect your computer against viruses and other security threats. In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install or activate other software, you should re-enable it as soon as you're done.]

Regards,

Akanchha