I am not able to open the pdf attachments that someone has sent me it comes up with a gray box saying adobe could not open they have sent it a few times in different ways but still can't open it i use windows 7

Question

I am not able to open the pdf attachments that someone sent me it comes up with a gray box saying adobe cannot open?

Ybk Software Support · Answer

Make sure the pdf has the '.pdf' extension on the file name. I've seen this a few times and adding the extension usually solves the problem.

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