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alishav29011163
Participant
Mar 10, 2015 2:01 PM UTC
Question

I am trying to convert pdf to excel and am being prompted for payment. Is this an additional service I do not have or am I doing something wrong?

I am trying to convert pdf to excel and am being prompted for payment. Is this an additional service I do not have or am I doing something wrong?

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    1 reply

    Sara_Forsberg
    Inspiring
    Mar 10, 2015 6:54 PM UTC

    Hi alishav,

    I took a peek at your account--it looks like there may have been a payment issue. Please Contact Customer Care so that a Customer Care agent can help you sort this out.

    Best,

    Sara

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