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alishav29011163
Participant
March 10, 2015
Question

I am trying to convert pdf to excel and am being prompted for payment. Is this an additional service I do not have or am I doing something wrong?

  • March 10, 2015
  • 1 reply
  • 285 views

I am trying to convert pdf to excel and am being prompted for payment. Is this an additional service I do not have or am I doing something wrong?

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    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    March 10, 2015

    Hi alishav,

    I took a peek at your account--it looks like there may have been a payment issue. Please Contact Customer Care so that a Customer Care agent can help you sort this out.

    Best,

    Sara

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