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jennifercasali
Participant
Jan 20, 2015 3:30 PM UTC
Question

I am trying to export a pdf and convert to word and it is not allowing me to sign in

I am trying to export a pdf and convert to word and it is not allowing me to sign in

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3 replies

Inspiring
Jan 20, 2015 4:34 PM UTC

Hi jennifercasali,

I've checked your account and all is well there. What happens when you try to sign in? Do you get an error message? Are you signing in from Reader?

Please try logging in to the web interface at https://cloud.acrobat.com, and let us know if that works.


Best,

Sara

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jennifercasali
Participant
Jan 20, 2015 6:28 PM UTC

See this picture. I am trying to Sign in in the upper right hand corner and

it just blinks it does not open up the sing in

From: Sara.Forsberg

Sent: Tuesday, January 20, 2015 11:35 AM

To: Jennifer Casali

Subject: I am trying to export a pdf and

convert to word and it is not allowing me to sign in

I am trying to export a pdf and convert to word and it is not allowing me

to sign in

created by Sara.Forsberg

<https://forums.adobe.com/people/Sara.Forsberg> in *Adobe

Acrobat.com Services* - View the full discussion

<https://forums.adobe.com/message/7114040#7114040>

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Inspiring
Jan 20, 2015 7:41 PM UTC

Hi Jennifer,

The screenshot didn't come through. Please resend by using the camera icon in the toolbar.

Best,

Sara

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