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Hi gabriellel,
As per the issue description mentioned above, you are getting above mentioned error when trying to open a pdf attachment, is that correct?
Could you try following troubleshooting steps:
1- Download and run cleaner tool on the machine to uninstall Acrobat: Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
2- Reboot the machine
3- Download and install Acrobat from here: Download and install Acrobat DC subscription
4- Reboot the machine again and check.
You may also refer to the following forum thread discussing the similar issue:
Adobe Acrobat Reader DC cannot be opened
Acrobat DC not compatible with MacOS Sierra 10.12.3?
Thanks,
Shivam
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