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largepdf
Participant
November 3, 2014
Question

I am unable to convert a large PDF to a Word document.... it tries and then fails.

  • November 3, 2014
  • 1 reply
  • 1104 views

I am unable to convert a large PDF to a Word document....it tries and then fails.

    This topic has been closed for replies.

    1 reply

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 3, 2014

    Hi there largepdf,

    How large is that PDF? There is a 100 MB file-size limit for uploading files to the ExportPDF service. Even if the file is smaller than that, its complexity are your Internet connection speed can also affect the upload/conversion. If the file is overly complex (for example, it has a large number of pages), then it's possible that the ExportPDF service is timing out.

    If the PDF wasn't created from a scanned document, and doesn't require text recognition, you may have better luck converting with OCR disabled, as described in this document: How to disable Optical Character Recognition (O... | Adobe Community

    Another option is to use Acrobat, which you can try for free for 30 days. Please see www.adobe.com/products/acrobat.html.


    Best,

    Sara

    L
    largepdfAuthor
    Participant
    November 3, 2014

    I was able to convert the file after disabling optical character recognition but now am unable to edit it which was the purpose for the conversion.  I'll try Acrobat.

    S
    Community Manager
    Sara_ForsbergCommunity Manager
    Community Manager
    November 3, 2014

    Hi largepdf,

    I think you'll be happy with Acrobat. To convert the file, you would simply choose File > Save as Other > Microsoft Word > Word Document.

    Please let us know how it goes.

    Best,

    Sara

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