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Participant
November 3, 2014
Question

I am unable to convert a large PDF to a Word document.... it tries and then fails.

  • November 3, 2014
  • 1 reply
  • 1104 views

I am unable to convert a large PDF to a Word document....it tries and then fails.

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    1 reply

    Community Manager
    November 3, 2014

    Hi there largepdf,

    How large is that PDF? There is a 100 MB file-size limit for uploading files to the ExportPDF service. Even if the file is smaller than that, its complexity are your Internet connection speed can also affect the upload/conversion. If the file is overly complex (for example, it has a large number of pages), then it's possible that the ExportPDF service is timing out.

    If the PDF wasn't created from a scanned document, and doesn't require text recognition, you may have better luck converting with OCR disabled, as described in this document: How to disable Optical Character Recognition (O... | Adobe Community

    Another option is to use Acrobat, which you can try for free for 30 days. Please see www.adobe.com/products/acrobat.html.


    Best,

    Sara

    largepdfAuthor
    Participant
    November 3, 2014

    I was able to convert the file after disabling optical character recognition but now am unable to edit it which was the purpose for the conversion.  I'll try Acrobat.

    Community Manager
    November 3, 2014

    Hi largepdf,

    I think you'll be happy with Acrobat. To convert the file, you would simply choose File > Save as Other > Microsoft Word > Word Document.

    Please let us know how it goes.

    Best,

    Sara