Skip to main content
ellengreg
ellengreg
Participant
Nov 16, 2014 11:19 PM UTC
Question

I beleive that I paid so I could convert PDF's to word, but when I try it asks me to subscribe.

I got this message, but it is asking me to subscribe.  Do I need to download something else?

Dear Ellen,

Welcome to Adobe. Your Adobe ID is [deleted}.

To allow us to confirm the validity of your email address, click [deleted}[link removed by moderator]

Your Adobe ID gives you access to all Adobe products and services.

Thank you and enjoy,
The Adobe Team




    This topic is closed to new replies. Start a new post to keep the conversation going.

    1 reply

    Sara_Forsberg
    Inspiring
    Nov 17, 2014 1:18 AM UTC

    HI ellengreg,

    Have you clicked the link in that email to validate your account? Once you do, you should be able to log in to your account at https://cloud.acrobat.com using your Adobe ID and password.


    Best,

    Sara

    Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices