Answered
I bought ADobe Export PDF and I cant download
I bought this product. In my account details all is correct. When I want to convert a file it says I have to buy the product!!!
What can I do???
HELP!!!!!!
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Hi Raquela,
Yes, we do see an active subscription of Export PDF in your account. But Export PDF is not an application that can be downloaded on computer.
To activate the service you may follow the below instructions-
1- Export PDF is an online service that you can use online via: https://cloud.acrobat.com/exportpdf
2- You can also use the services through free desktop version of Adobe Acrobat Reader DC: Adobe Acrobat Reader DC Install for all versions
3- “Sign In” using the email (Adobe ID) under which you have subscription registered.
4- For detailed description of how to use the Export PDF service, you may refer to- Using Adobe Export PDF
You may refer to the following link for any troubleshooting: Troubleshooting Create PDF, Export PDF, Adobe Send, Fill & Sign … services(PDFPack or Document Cloud Services).
Let us know if it still doesn't work.
Regards,
Akanchha
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