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landonk74694461
landonk74694461
Participant
January 3, 2019
Answered

I bought export pdf in 2014 and I beleive when i bought it, I was supposed to have it permanetly

  • January 3, 2019
  • 2 replies
  • 640 views

I think I was supposed to have this program forever back when I bought it but now it is asking me to pay a monthly fee, I still have the confirmation email of my purchase, but it doesn't say either way if it was a one time thing or not, but I believe it was supposed to be.

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Correct answer try67

Export PDF is a subscription-based online service, not a program. I don't believe Adobe ever sold "permanent" subscriptions for it, only monthly or yearly ones.

2 replies

T
Test Screen Name
Legend
January 4, 2019

Be sure you aren't trying to use Acrobat Pro instead, too (it's over 10 times more costly).

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
January 3, 2019

Export PDF is a subscription-based online service, not a program. I don't believe Adobe ever sold "permanent" subscriptions for it, only monthly or yearly ones.

E
elizabethh77441919
Participant
May 3, 2019

same issue is it because we purchase though micosoft

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