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debbiek16169062
Participant
Jun 9, 2017 1:26 AM UTC
Question

I bought the wrong product

I purchased the Adobe PDF pac, but I need to edit PDF docs. So I think I need Adobe Acrobat Pro instead.

How do I cancel and purchase the correct item?

Thank you,

Debbie

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    2 replies

    try67
    Community Expert
    try67Community Expert
    Community Expert
    Jun 11, 2017 4:42 PM UTC

    You can cancel your current subscription here: Cancel your membership or subscription | Adobe Acrobat, Document Cloud PDF services

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    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    Jun 9, 2017 6:38 AM UTC

    Hi Debbiek16169062,

    This is correct, in order to edit the pdf document you need to have Acrobat Pro as this feature doesn't comes up with Adobe PDF Pack.

    You can easily cancel the existing subscription for the PDF Pack and sign up for Acrobat DC.

    As its a billing concern so you may contact to customer care contact-bumper via chat support, our billing team will go ahead and help you with the same.

    Let us know if you need any further assistance from our end.

    Regards,

    Akanchha

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