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Correct answer AkanchhaS8194121

Hi Btin,

Sorry to hear the inconvenience caused.

When you say you are unable to access the Cloud after login into your account. So does that means you are trying to access the Creative Cloud Storage or Document Cloud storage?

In order to access the Document Cloud storage, you may refer to the- https://cloud.acrobat.com/recent

Or if it is Creative Cloud storage then you may check the following- https://assets.adobe.com/files  

Let us know if none of them works for you.

Regards,

Akanchha

1 reply

AkanchhaS8194121
AkanchhaS8194121Correct answer
Legend
March 22, 2018

Hi Btin,

Sorry to hear the inconvenience caused.

When you say you are unable to access the Cloud after login into your account. So does that means you are trying to access the Creative Cloud Storage or Document Cloud storage?

In order to access the Document Cloud storage, you may refer to the- https://cloud.acrobat.com/recent

Or if it is Creative Cloud storage then you may check the following- https://assets.adobe.com/files  

Let us know if none of them works for you.

Regards,

Akanchha

B
BtinAuthor
Participant
March 22, 2018

Hi Akanchha

Thank you for the reply

Yes it is related to this link - https://cloud.acrobat.com/recent

I could sign in today but couldn't access this feature at all.  Only when you provided the link could I get to the cloud.  Any thoughts?

AkanchhaS8194121
AkanchhaS8194121
Legend
March 22, 2018

Might be a temporary issue with the web browser, or an incorrect web link that didn't work. But not exactly sure what went wrong initially.

When you were trying to access storage, is there any error message or window pops up?  Or just to make sure is it working for you now with the link I have shared in my previous response?

-Akanchha

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