I can not export (convert) from PDF to excel or word

Hi me1952,

Please try the following to resolve this error:

• If you're trying to access your subscription from within Adobe Reader, choose Help > Check for Updates and make sure that you have the most current version installed.
• If you're accessing the subscription via browser, log out, clear the browser cache, and then try logging in again. You can also try using a different web browser (see System requirements | Acrobat.com for a list of supported web browsers).

Please let us know how it goes.

Best,

Sara