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gregh54533479
gregh54533479
Participant
February 11, 2015
Answered

I can not find my document

  • February 11, 2015
  • 1 reply
  • 989 views

I can not access PDF in my PC from the .Com account

This topic has been closed for replies.
Correct answer Sara_Forsberg

Hi gregh54533479,

Do you see your file when you're logged in to https://cloud.acrobat.com/files? If not, please clear your browser cache and try again.

Or, have you tried to download your file, and now can't find it on your computer? When you download a file from your online account, it typically goes to your "Downloads" folder. If you can't find it there, please trying the searching for it using Windows Explorer or the Mac OS Finder.

Best,

Sara

1 reply

S
Sara_ForsbergCorrect answer
Inspiring
February 11, 2015

Hi gregh54533479,

Do you see your file when you're logged in to https://cloud.acrobat.com/files? If not, please clear your browser cache and try again.

Or, have you tried to download your file, and now can't find it on your computer? When you download a file from your online account, it typically goes to your "Downloads" folder. If you can't find it there, please trying the searching for it using Windows Explorer or the Mac OS Finder.

Best,

Sara

gregh54533479
gregh54533479Author
Participant
February 12, 2015

Got it thanks

Greg

S
Sara_Forsberg
Inspiring
February 12, 2015

Great news! Thanks for letting us know.

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