I can't convert to Word anymore.

I can't convert to Word anymore. I keep getting an error message that there is no Internet connection, when the Internet connection does in fact work

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Community Manager

Could you please let us know which adobe application or subscription you are using to convert the pdf to word and the OS version on your system?

Please share the workflow as in how you are exactly trying to convert the pdf ?

Also please try referring to this link : no internet connection error

Let me know if this helps.

Regards

Sarojini

Participant

Hello,

I use Adobe Acrobat Reader DC Version 2015.010.20060 on a Windows 10 PC

And I click on "Export a PDF file" (the equivalent in the French version)

I checked the link you provided and it is probably the same issue, except I don't even get the Acrobat error page, I just get an empty error page.

It has been like that for at least 3 days.

Best regards,

Richard Yung

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