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Participant
June 7, 2014
Question

I can't find Manage Your Account where adobe says change your ID that is displayed

  • June 7, 2014
  • 1 reply
  • 873 views

I want to change my "login ID" to the one that is showing on my adobe.com account.  It is not the one currently being displayed on documents that I create.  When I try to edit it it says go to adobe.com -> Manage Your Account, but I can't find any Manage Your Account when I login and the login ID is the one that I want being displayed on my pdf files.  Why is it not and how can I change it????

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1 reply

hans-g.
Legend
June 7, 2014

Hello,

you could have a look here:

http://helpx.adobe.com/x-productkb/policy-pricing/registering-logging-account-management.html  >>> Adobe account, password, and login FAQ >>> http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html  >>> How to change your password, email, or account information

and:

Manage your membership and payments | Creative Cloud >>> http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html

Hans-Günter

August 30, 2015

I have the same issue. The link you show is one for just giving steps. My checking account has been charged, so I have to have access to cancel my account, but nothing shows up under manage account... everything is blank for products and purchases.