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joolsy751
Participant
January 25, 2015
Answered

I can't find my converted files after downloading them

  • January 25, 2015
  • 1 reply
  • 683 views

I'm new to this and I can't find files converted from PDF to Excel where I wanted them to be. Where might they have been saved. Not in downloads, users, so where???

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Correct answer Sara_Forsberg

Hi joolsy751,

By default, they should go to your Downloads folder when you download them from your online account at https://cloud.acrobat.com/files. Have you tried used the Search function on your computer to search for them?

Best,

Sara

1 reply

S
Community Manager
Sara_ForsbergCommunity ManagerCorrect answer
Community Manager
January 25, 2015

Hi joolsy751,

By default, they should go to your Downloads folder when you download them from your online account at https://cloud.acrobat.com/files. Have you tried used the Search function on your computer to search for them?

Best,

Sara

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