I can't get my Adobe ProXI to open to work on pdfs

Hi HP2,

Please tell us what's happening when you try to open Acrobat. Do you receive an error? Or does it just never launch?

I'd like to gather the following information from you so we can get to the bottom of things:

• Are you on Mac OS or Windows?
• Do you have the latest Acrobat updates installed?
• Has anything changed since you were able to open it successfully?
• Do you receive an error, and if so, what is it?
• How are trying to open Acrobat? Are you double-clicking PDFs, or opening the Acrobat application directly?

We look forward to hearing back from you so we can point you toward a resolution.

Best,

Sara