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Mountain_Matt
Participant
November 23, 2014
Question

I can't install the program I just purchased: Acrobat XI Standard

  • November 23, 2014
  • 1 reply
  • 455 views

I can't install the program I just purchased: Acrobat XI Standard. When I bring up the installer, it does nothing.

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    1 reply

    Inspiring
    November 23, 2014

    Hi Mountain Matt,

    Please make sure that you're logged in as an administrator, and that any antivirus software on your system is disabled. Then, trying downloading Acrobat from Download Acrobat products | Standard, Pro | XI, X, and run the installer.

    Please let us know how it goes. If you're still having trouble and need additional help, it will be very helpful to know what version of Windows you're using.


    Best,

    Sara