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stenl1722249
stenl1722249
Participant
July 24, 2017
Question

I can´t login and use the product

  • July 24, 2017
  • 1 reply
  • 2367 views

Customer 525188182 Order AD006319661SE Invoice IEN2017007580544 18/05/2017

I can´t login and use the product

Jag har inga registrerade produkter.

I can`t find any registrated product!?

This topic has been closed for replies.

1 reply

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
July 25, 2017

Hi Stenl,

As i have checked the details for your account, you have subscribed to Adobe Export PDF. Adobe Export PDF is an online service which you can access in Acrobat Reader desktop application, in web browser and on your mobile device.

To download Acrobat Reader desktop application, visit this link: Adobe - Adobe Acrobat Reader DC Distribution

To access Export PDF in a web browser: https://cloud.acrobat.com/exportpdf

For more info, visit here:  FAQ | Adobe Export PDF, Document Cloud

Let us know if you have any further questions on this.

Shivam

B
BLS_France
Participating Frequently
July 26, 2017

Hello,

I trying to use the service (export PDF) but I get an error message, ant this since early july...

https://cloud.acrobat.com/exportpdf

https://cloud.acrobat.com/exportpdf?init=true&stkt=SzSFlXZgTSDOXJOSYLE9buQ&clt=susi&code=eyJ4NXUiOiJpbXNfbmExLWtleS0xLmNlciIsImFsZyI6IlJTMjU2In0.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.cru7S8Z7Ko1MFiiljlH77WuzS2jtxtif2wUXYqdZTw5Dh8x-Kms4E1HBHfUrxpr6VnG6_TCVugjdBKfRIUW7yVYt8clmNQJM1-Q1ifBHJDh1wNoY3e9HzeuOurtVScNyMEFigYcuXPu7ExHMEZ0mCOelepavoXm0fJ-umppKkgc2J5SZuHicwnDpWMXChdRAnSxFc9L5HUw2kE7BteTpqBNKeMIgg9Z2jZqD4Wla7DvfWW3WaeJm4GQOC1rTem9mDwmv5SxZ15DeMxxnF_LyTNnAY4yzwrwP6G7xPHcdd2CKSQAW-8baZi9yuG5jqJ20TknqFkDCpHRPYvKBM0oZWA&state=%7B%22ac%22%3A%22cloud.acrobat.com%3AA-WEB%3ALogin%22%2C%22av%22%3Anull%2C%22di%22%3Anull%2C%22mc%22%3Anull%2C%22pl%22%3Anull%7D

Adorobat
Community Manager
AdorobatCommunity Manager
Community Manager
July 26, 2017

Hi BLS_France,

Try first 3 steps suggested in the link below at post # 4:

Unable to use Acrobat due to "No Internet Connectivity"

If still, you are unable to access Document Cloud services, follow step# 4 to send us the browser traces to investigate the issue further.

Let us know how it goes.

Shivam

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