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Participant
October 13, 2014
Question

I can't scan a document in my printer and have it open in Reader like before

  • October 13, 2014
  • 1 reply
  • 701 views

can't scan a document in my printer and have it come up in the adobe acrobat reader like it did before my last update...can anyopne suggest a solution...have been on hold with adobe for 46 minutes.

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    1 reply

    Inspiring
    October 13, 2014

    Hi lostinma,

    Are you scanning and then saving to PDF with your scanning software? What happens when you try to open the PDF in Reader? Do you get an error message?

    Reader doesn't allow you to create PDFs, so you wouldn't be able to scan directly into Reader.

    Best,
    Sara

    Participant
    November 19, 2022

    no my printer dosen't give me a pdf option it wants to scan to my enail or computer

     

     

    Legend
    November 19, 2022

    This is about your scanner software - Acrobat Reader isn't involved in the decisions.