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jeanm81497970
Participant
January 19, 2015
Question

I can't send files....this has been a wasted subscription....it is always telling me trial has ended....

  • January 19, 2015
  • 1 reply
  • 325 views

there is nothing to discusss......it doesn't work and I need to send business papers NOW

This topic has been closed for replies.

1 reply

S
Sara_Forsberg
Inspiring
January 19, 2015

Hi jeanm81497970,

I've looked at your account. Your Adobe Send subscription is active. Because Adobe doesn't offer a trial of Adobe Send, I'm not sure where you're seeing that message that the trial has ended. Did you perhaps start an  Acrobat trial? Hmmm...

In any case, please try logging in directly to https://cloud.acrobat.com/send. Are you able to send files from the web interface? If not, what is happening? Do you get an error, or does it appear that file never sends?

Best,

Sara

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