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jeffh9020
jeffh9020
Participant
Mar 16, 2015 11:49 PM UTC
Answered

I can't upgrade my service.

I have an annual subscription to PDFSend, but would like to upgrade.  I can't do so.  I get told that I must login to my Google Play account and modify or cancel mu subscription.  I see no way to do that once I log in.

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    Sara_ForsbergCorrect answer
    Inspiring
    Mar 17, 2015 12:47 AM UTC

    Hi jeffh,

    PDFSend isn't an Adobe application (I believe it's sold by Kipware). Have you tried contacting GooglePlay about your subscription?

    We have Adobe Send--but any subscriptions sold via Google Play are handled by that app store. So, if you did purchase an Adobe subscription via Google Play, you'd need to contact them with any problems regarding the solution.

    Best,

    Sara

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    1 reply

    Sara_ForsbergCorrect answer
    Inspiring
    Mar 17, 2015 12:47 AM UTC

    Hi jeffh,

    PDFSend isn't an Adobe application (I believe it's sold by Kipware). Have you tried contacting GooglePlay about your subscription?

    We have Adobe Send--but any subscriptions sold via Google Play are handled by that app store. So, if you did purchase an Adobe subscription via Google Play, you'd need to contact them with any problems regarding the solution.

    Best,

    Sara

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